Globiz Eats

Client

Timeline

Services

WordPress Websites

Website

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Features:

Customizable Website Interface: A fully personalized website tailored to each restaurant’s branding and operational needs, showcasing the menu, team, and contact information.
Menu Management: Restaurant owners can easily update and display their menu, including special deals and discounts for first-time customers.
Order Management: Multiple ordering methods (delivery, pickup, table reservation, and pre-order) with real-time notifications for new orders.
Delivery Zone Management: Flexible delivery zone settings with adjustable charges based on distance and special promotional zones.
Reservation System: Integrated table reservation with the option to place orders in advance, complete with real-time confirmation emails.
Mobile Application: A dedicated app for restaurant owners to manage orders, menu availability, and emergency closing/opening.
Payment Options: Supports various payment methods including cash, online payments, and card payments at delivery or in-restaurant.
Real-Time Notifications: Instant notifications on the mobile app for order confirmation or rejection, with customizable order preparation times.
Customer Communication: Automated email notifications for order confirmation, rejection, and readiness, ensuring clear communication with customers.
Emergency Control: Ability to pause order taking and send notifications during emergencies directly from the mobile app.

Technology:

Backend: PHP, Core PHP, CMS WordPress
Frontend: CMS WordPress
Hosting: Hostinger
Database: MySQL

Challenge

Restaurants often struggle with managing customer orders, reservations, and menu availability in a seamless and efficient way. Many establishments rely on outdated methods for handling orders and reservations, leading to errors, delayed service, and customer dissatisfaction. Moreover, there is a need for a unified system that allows restaurants to manage both their online and offline presence, keeping customers informed and engaged while also handling real-time updates and emergency situations.

Goal

The primary goal of Globiz Eats was to create a fully integrated platform that allows restaurant owners to manage their menus, orders, and reservations both on a website and through a mobile application. The platform needed to be user-friendly and customizable to cater to the unique needs of each restaurant. It aimed to streamline the order management process, reduce errors, and improve customer satisfaction by providing real-time updates, personalized deals, and multiple payment and delivery options.

Result

Globiz Eats successfully launched as a comprehensive solution for restaurants to manage their operations digitally. The platform has enabled restaurant owners to easily update their menus, handle orders, and manage reservations, all while providing customers with a smooth and engaging experience. The mobile application allows for real-time order tracking and emergency management, which has significantly improved operational efficiency. Restaurants using Globiz Eats have reported increased customer satisfaction, better order accuracy, and enhanced control over their daily operations.

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